iPad & airlines pilots: The case of Air France & American Airlines

Air France: iPads serving the needs of flight safety

Air France is the first major European airline to equip its 4,100 pilots with an iPad digital tablet. Boeing 777- qualified pilots have been using it on a daily basis since June, and all the Company’s pilots will be equipped by summer 2013.

Interview with Sébastien VEIGNEAU, First Officer on B777 & iPad project pilot correspondent. 

What are the advantages of using this tablet?

The Flight Operations Division and the Air France IT Systems Division have been working together with Apple to personalize this tool and adapt it especially for our pilots. It will simplify access to information, notably for consulting regulatory documentation, and facilitate our communication channels within the Company.

Starting in 2013, iPad will offer training and refresher e-learning modules, i.e., aircraft system revision, self-service briefings, flight path and airfield recognition. With this tool, Air France has chosen to promote use of new technologies and is the first European airline to equip its pilots. 

Why equip Air France pilots with an iPad in a time of economic crisis?

In its transformation plan, Air France has systematically asserted that investments in flight safety would be preserved. With this iPad, which we call the “Pilot Pad”, we are favouring innovation and simplicity in reaching the highest possible standards in flight safety. 

How can its roll-out contribute to improving flight safety?

This new tool is exclusively reserved for personal use on the ground and replaces the laptop PC used by Air France pilots over the past four years. Its main assets are the simplicity, rapidity and easier access to documentation it provides and which make a significant contribution to strengthening flight safety. 

The Company, which had been using in-house documentation up to date, has, like most other airlines, opted to use the documentation provided by manufacturers Airbus and Boeing, benefiting from other operators’ feedback. 

By replacing the paper documentation distributed to each pilot, the iPad allows pilots to consult and update all the operational documentation they need in electronic format. 

Pilots can download the manuals of their choice by accessing an online library and store them in electronic libraries. The pilots are automatically informed whenever information is modified in a manual: they simply have to carry out the update by Wi-Fi wherever they are in the world. A mapping function allowing the pilots to consult “airfield information sheets” is also available.

A “Pilot Store” has also been created offering specific applications designed for pilots, most of which have been developed by Air France. 

You are constantly on the move. How will this tool improve communication with the company?

Yes, this is another advantage of the iPad, to facilitate communication processes by writing, typing and sending reports (Air Safety Report, Captain’s Report, Security Report) at the end of flight in the form of "e-forms", providing instant feedback which is essential to improve flight safety. The user can also access the company intranet, offering specific online sites and services for pilots, as well as send and receive emails via the company email. 

Will Air France be putting iPads to any other kind of use?

Yes of course! The Company is currently testing the use of digital tablets for some ground staff to improve the quality of information provided to customers, especially at peak periods. Initial feedback is encouraging.

At the same time, Air France is also working to replace paper documentation on board with an electronic format thanks to another adapted tool (the Electronic Flight Bag) which will ultimately save weight and therefore fuel and CO2 emissions. 

Source: Air France

American Airlines pilots begin using Apple's iPad during all phases of flight

American Airlines this month is expanding its iPad Electronic Flight Bag program, as 777 aircraft pilots begin using Apple's tablet during all phases of flight, helping to save an estimated $1.2 million per year on fuel costs.
The iPad is currently the only tablet approved by the FAA as an Electronic Flight Bag, and American Airlines is the first commercial carrier with FAA approval to use the iPad in all phases of flight, the company highlighted this week in a press release (via The Next Web). An Electronic Flight bag reduces or replaces paper-based reference materials and manuals usually kept in a pilot's carry-on kitbag. When stuffed with paper, those bags can way as much as 35 pounds.

American Airlines estimates that replacing the 35 pound bags with an iPad will result in $1.2 million in annual savings based on current fuel prices.

The airline became the first commercial carrier to gain approval to use the iPad as an Electronic Flight Bag in June of 2011. And as of this month, American Airlines plans to use the iPad in all phases of flight.

"This is a very exciting and important milestone for all of us at American Airlines as we work to modernize our processes and best meet the needs of our people," said Captain John Hale, American's vice president of flight. "With this approval from the FAA, we will be able to use iPad to fully realize the benefits of our Electronic Flight Bag program, including improving the work environment for our pilots, reducing our dependency on paper products and increasing fuel efficiency on our planes. We are equipping our people with the best resources and this will allow our pilots to fly more efficiently."

Pilots with American Airlines will use mobile software and data from Jeppesen, a unit of Boeing Flight Services. The FAA-approved Jeppesen application will replace paper operating manuals with real-time, up-to-date electronic information that will be easier for pilots to access.

iPad use will begin this month on the 777 fleet of American Airlines. The carrier aims to gain FAA approval for all of its fleet types by the end of this year.

Beginning in January of 2013, American Airlines plans to stop distributing paper revisions to its flight manuals and most navigation charts.

"We're focused on building a new American where technology and innovation are fundamental to the company's return to industry leadership and exceptional customer service," said Maya Leibman, American's chief information officer. "The Electronic Flight Bag program is just one more example of the progress we're making to provide the tools our employees need to deliver operational improvements and leading customer experience. In fact, our Flight Attendants have also been piloting an initiative on handheld tablets, which will give them better information about the customers on their flight and their travel needs. We'll have more to share on this and other industry-leading technologies in the weeks and months to come." 

Source: Apple Insider

Pilot training at American Airlines.